The JbG Jewel Care Program
We are very proud to offer the Jewels by Grace Jewel Care Program to you, our clients and fellow bling lovers!
We want your Jewels by Grace jewels to remain beautiful, sparkly, and most of all, safe to wear for several more generations.
Like our other beautiful and prized possessions, jewelry also need periodic maintenance and repairs. Antique and vintage jewelry, in particular, should only be handled by those who understand and respect the age, craftsmanship and skill that go into these one-of-a-kind heirlooms.
As such, all items purchased from us are eligible for an annual deep clean, buff and polish, and prong check free of charge to you!
The fine print:
- Clients will be responsible for round tip shipping costs (you are welcome to use our shipping account which includes insurance in transit for this service – we would be happy to quote this).
- If additional work is requested (rhodium dip, sizing, retip prongs, replace lost or damaged melee), we will provide you with a quote prior to having any work done.
- If we receive an item that shows signs of damage and/or which will require repairs beyond the scope of this plan, we will advise you accordingly, providing you with detailed information about the scope of work your jewelry may require.
- Jewels by Grace is not responsible for lost and/or stolen items whilst in transit if client chooses to use their own shipper for this purpose. If so, please make sure you insure your items for full replacement value at the time of shipping.